Understanding Resource Availability in project management
April 09, 2024
If you are a project manager or HR professional, chances are you keep asking (and trying to answer) the same questions, "How many resources do I need in the coming week, month, or year? Which resources do I need? Do I need to hire more people? Is there enough work to keep everyone occupied?"
The availability of resources is essential to help you deal with these load organization issues. It's an important part of planning and management of resources, as well as the company's overall success.
What is Resource Availability?
Resource availability tells you which resources you need to service a specific project, when you need those resources, and under which conditions. Having access to the right resources and tools directly impacts whether or not a project will succeed or a customer will be satisfied.
Resource availability is often mapped on a tool called a resource calendar or resource heatmap. You can monitor current utilization and availability at a glance. Most of these tools also include skills mapping, which gives you an overview of the skills, seniority, knowledge, and abilities of every resource.
Thanks to this holistic view, you can ensure that the right skills are on hand to complete projects in a timely manner. You can also avoid putting pressure on your budget by adding over-qualified staff to projects where their skills may not be needed.
The importance and stakes of resource availability
Tracking resource availability has a number of benefits. People are often a business's greatest asset - and highest cost. Their time needs to be allocated in a way that enables the business to scale enables the business to scale and achieve the best possible returns.
Understanding which resources are available has a considerable impact on the development of your business.
Improving operational and organizational performance
Understanding resource availability ensures that projects can be executed smoothly without delays or bottlenecks. Teams can adapt to project timelines and changes effectively. Departments aren't competing for resources with external parties (or one another) because the project timelines avoid clashes.
Overstaffing leads to under-utilization of resources, affecting profitability, while understaffing can result in project delays or quality issues, impacting revenue and client satisfaction.
All resources come at a cost - and if your resources are not being productive, that's money down the drain! Mapping your resource availability ensures that resources are allocated and used to their full potential.
Employee retention and commitment
It is easy to overbook or overwork staff when you don't know their availability.
Maintaining the appropriate level of workload for employees promotes job satisfaction, reduces burnout and improves engagement. Resource planning prevents employees from feeling overwhelmed or under-utilized, fostering a positive work environment and improving retention rates.
In Stafiz, your employees register their preferences in their profile. When a manager is looking for a profile to staff on a project, they can take it into account.
When you know which resources you have at your disposal, you can pursue projects with confidence, knowing that you have the right skills and manpower on hand.
This means you can commit to deliverables and timelines and increase your likelihood of securing and delivering on your contracts.
Customer satisfaction
Not having the right resources available can delay project start dates and impact delivery quality.
Making sure that your projects are staffed with the right people, with the right skills, at the right time is the first step towards achieving customer satisfaction.
How to manage resource availability
Understanding which resources you have at your disposal is just one piece of a larger puzzle. Whether or not the resources you currently have will be sufficient in the future is another matter.
You need a resource availability tool that uses resource forecasting techniques so that you can identify future trough periods. This will enable you to develop a plan for acquiring or reallocating the resources you will need in the future.
To be able to manage resource availability even when demands change, there are three criteria to take into account when choosing your tool.
Resource planning
Resource planning is the process of ensuring that you have the right resources available at the right time to complete a project or task. This can involve anything from human resources, such as employees and contractors, to physical resources, such as equipment and materials.
Start by assessing your needs. Which resources do you need to complete your project? This includes both human and physical resources.
For each project, break down the tasks and figure out how much of each resource (people, equipment, materials) will be needed for each stage. Be sure to consider things like project duration, complexity, and any known dependencies.
Resource forecasting
Resource forecasting is the practice of predicting your need for resources to complete projects or tasks successfully (resource demand).
First, assess your available resources. What resources do you already have access to? This could include employees, contractors, equipment, materials, and budget. Are the available resources sufficient to meet the needs of your current projects?
If your forecast reveals any resource shortages, it's time to take action! You might need to:
hire new staff or contractors;
invest in new equipment or materials;
reschedule projects or adjust deadlines ;
get creative with your resource allocation.
Resource allocation
Forecasting may reveal gaps that need to be addressed. Resources may be assigned elsewhere. Some team members may lack seniority or skills. Others may be idle with not enough work to keep them occupied. Can you reallocate your resources to ensure that all projects are staffed correctly? Do you need to train or upskill staff to manage future projects? Visibility gives you the ability to take the most appropriate action.
Here's where you can analyze your staff activity and ensure that you strike an optimal balance between the utilization rate of your resources against billable projects versus their actual occupation rate (in all projects, including non-billable ones). Once you know which staff members are under-utilized or available, you can make adjustments to ensure you meet your KPI targets.
Managing resource availability effectively requires a combination of best practices, techniques, and flexibility to address both internal and external factors.
Take internal and external factors into account
Conduct thorough resource planning to anticipate project needs and align resource allocation with project timelines and objectives.
Consider both internal resources(employees, teams) and external resources(freelancers, contractors) to ensure flexibility and scalability. Remember, the market might shift at any time, and you need to be able to remain agile.
Continuous communication and agile scheduling
Foster open communication channels between project managers, team members, and stakeholders to stay informed about project progress, changes, and resource requirements. Encourage proactive reporting of resource availability and potential constraints to address issues promptly.
Utilize agile scheduling and allocation tools like Stafiz to enable drag-and-drop rescheduling, quick views of resource availability and the ability to postpone tasks as needed.
This can help you avoid scope creep that can derail your project budget and impact profitability.
Keep financial considerations in mind
Utilize agile scheduling and allocation tools like Stafiz to enable drag-and-drop rescheduling, quick views of resource availability, and the ability to postpone tasks as needed.
This can help you avoid scope creep avoid scope creep that can derail your project budget and impact profitability.
Keep the risks in mind
The project scope can change. Projects can experience delays. Resources may leave or become over-stretched
Make sure that you develop contingency plansand allocate buffer resources to mitigate risks and ensure project continuity.
Use skill and capacity matching
Match resources to projects based on their skills, expertise, and availability. Consider cross-training and upskilling initiatives to enhance your resource flexibility and adaptability as project needs change.
Focus on data-driven decision making
Guesswork doesn't work when it comes to resource allocation. Use data analytics and performance metrics to evaluate resource utilization, identify trends, and make informed decisions.
Monitor crucial key performance indicators (KPIs) such as resource utilization rates, project profitability, and client satisfaction to ensure you are using your resources properly.
Keep reviewing and improving
Resource allocation isn't a once-off exercise. You need to constantly evaluate and re-evaluate your plans and make improvements.
Solicit feedback from project teams and stakeholders to assess the effectiveness of resource allocation strategies and implement necessary adjustments.
Remember: a dashboard only gives you a glimpse of what's happening on the ground.
Final thoughts
Understanding resource availability isn't just about allocating people to projects; it's about aligning skills, availability and timing to organize realistic schedules that meet your deadline and budget constraints.
Resource availability impacts many fields, such as :
operational efficiency;
financial performance;
employee satisfaction;
sales effectiveness and customer relationships.
As your projects evolve and your needs change, you'll need to adjust your forecasts accordingly - and for that, you'll need the right tools. But by taking the time to assess your resource availability, you can set yourself up for success.
By implementing effective resource planning, your business can remain agile and maximize the value of your most valuable assets - your people and resources. If you need help with resource allocation, management or planning in your business, reach out to Stafiz.
Stafiz is a cloud software solution that helps scale professional service businesses with holistic, end-to-end tools that manage and automate all elements related to professional service delivery.