About this event

At a software publisher, recurring revenue is tracked down to the last basis point. The actual margin of the latest delivered implementation, much less so . Upward growth in new contracts, teams working at full capacity, satisfied customers, and yet the service margin is still shrinking.

🎯 What do publishers whose service margins grow in line with recurring revenue do differently? What indicators do they track, and when do they make decisions?

Join this webinar and (re)discover how to:

  • Accurately quantify your implementations (based on your past projects rather than the intuition of two senior staff members).

  • Anticipate your capacity (staff, recruit and train before experiencing overload or periods between contracts)

  • Managing profit margins during the project (observing them change rather than discovering them four months too late)

  • Rebalance your portfolio (your biggest client is probably the one that costs you the most)

💡 Mathilde Henry leads Professional Services as VP at SymphonyAI. Aymeric de Ferrières co-founded Stafiz and works with over 350 service organizations: 45 minutes of discussion on best practices and key metrics.

👉 Do you lead delivery, Professional Services, or finance at a software publisher and want a margin on services as transparent as your recurring revenue? This webinar is for you.

Register for the webinar