Support that makes the difference!
Beyond the configuration, we provide human support: efficiency, pedagogy, listening, availability. This is what allows the rapid and long-term adoption of Stafiz.
Professional and attentive team, who perfectly understood my expectations! I recommend.
We have been using Stafiz for 5 years [...] Quality support during the implementation.
Top support! Really available: it's very valuable!
Your deployment, step by step
We start together, at your own pace, with concrete support.
These are useful steps that avoid lightning training, overdosing on documentation and lack of follow-up.
PHASE 1
Framing, settings and customizations
Understanding your goals and customizing the environment to automate your tasks and simplify your work.
PHASE 2
Data migration
Map the bases, define the import strategy, reformat and import the data, orchestrate the go-live switchover.
PHASE 3
Tests and acceptance tests
Analyze post-import data, perform tests and conduct acceptance.
PHASE 4
Opening and training
Supporting and training to anchor change, with sessions designed for all users.
PHASE 5
Intense ongoing support
Answer all the questions that come to use during weekly pre- and post-launch sessions.
By the end of the journey, your data is ready, your teams confident, and your rituals in place.
We stay by your side after the go-live to anchor the right reflexes and transform the test.
The alliance of tailor-made and concrete
Clarity
Simple, marked steps, with the right information at the right time: you learn by doing.
Personalized route
Short workshops by business and priorities aligned with your uses.
Continuous Pedagogy
Micro-training, checklists and 24/7 AI assistant to secure the start from the launch.
We always remain by your side
At Stafiz, the support teams can both respond to technical topics (access, SSO, integrations) but also provide business advice (resource planning, margins, invoicing) to improve processes.
- Useful availability : working hours (CET), prioritization of emergencies, follow-up until resolution.
- Post-launch hypercare : recurring slots to secure the first few weeks.
- Continuous improvement : Our interactions serve to continuously improve Stafiz. Every frequent question becomes a guide or automation.
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Built-in AI assistant — available when you need it
A 24/7 co-pilot in the app, to assist you when needed and save time for your teams.
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Interested?
WEBINAR STAFIZ