Glossary

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Billable utilization rate

The billable utilization rate is an indicator that calculates the proportion of time employees devote to income-generating projects in relation to the total number of their available working hours.

This is a measure of the efficiency of time utilization in project management in service delivery. Tracking this rate ensures that employees are optimally engaged in productive and fruitful tasks. TACE is most often used in service companies, such as consulting firms or IT Services .