Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Resource allocation

AMOA (Assistance à Maîtrise d'Ouvrage)

API (Application Programming Interface)

B

Business Intelligence (BI)

C

Resource Capacity Planning

Project costing

Project accounting

COPIL (Steering Committee)

CRA (Compte Rendu d'Activité)

CRM (Customer Relationship Management)

D

E

Project schedule

F

Flat-rate billing

Time and materials billing

G

Project portfolio management

Program management

Resource management

Project governance

GTI (Guaranteed Intervention Time)

GTR (Guaranteed Resolution Time)

I

Project financial indicator

K

KPI (Key Performance Indicator)

L

Time and Activity management software

Software engineering

M

Weather project

O

Project management tool

P

Company management

POC (Proof of Concept)

R

ROCE - Profitability indicator

ROI (Return On Investment)

S

Break-even point

Resource planning manager

Project follow-up

T

Billable utilization rate

Completion rate

W