Artimis x Stafiz

Customer Relationship Management  (CRM) optimization with Stafiz: Artimis case

  • Increased visibility
  • Simplifies processes
  • Improved project profitability

Before Stafiz, Artimis used Excel files to manage shift planning, project tracking, and leave management.
It was imperative to structure the growing business and having the right tool for this became strategic. With Stafiz, they have found a tool to industrialize project monitoring, resource planning and team planning.

 

  • Scope: France
  • Users: 50 employees
  • Sector: Consulting

Context and issues

Artimis, a consulting company specializing in Customer Relationship Management (CRM). Artimis stands out for its commitment to the well-being of its consultants and its family approach within the company. The company is growing rapidly, passing the 30-employee mark, which has created new challenges in terms of internal management.

The issues Artimis faced proved to be significant obstacles to the effective management of its growing business. First, using Excel files to manage scheduling, project tracking, and leave management had become tedious and inefficient, leading to wasted time and the risk of errors.

In addition, the company's rapid growth has created a compelling need to structure internal operations to maintain the quality of services and the profitability of projects.

Finally, choosing the right solution was crucial, as it needed to solve these problems while adapting to the company's culture. The selection of Stafiz as a solution was a strategic step to overcome these issues and improve the overall management of Artimis.

Their needs at a glance:

  • Improved efficiency
  • Scalability
  • Data visibility and analytics

Arnott Hales - Artimis

quotes

The tool gives us the visibility we need to manage our business. We've taken control of the tool, and it would be a step backwards if we abandoned it. Today, we couldn't do without Stafiz. The tool has become an integral part of our practices, and our teams are trained to use it. The fine, precise monitoring of our projects that the tool provides has become key.

Arnott Hales
Cofounder

Solution provided

Stafiz streamlined Artimis' operations by replacing manual processes, such as Excel-based scheduling and leave management, with automated and more efficient tools. This simplification has improved the overall workflow and reduced the chance of errors.

In addition, Stafiz offered real-time project tracking, allowing Artimis to track project progress, resource allocation, and KPIs, providing valuable insights into the status of ongoing projects and improving decision-making.

The complete consolidation of data related to each assignment gave Artimis managers a detailed view of project progress and profitability, while the tool's reporting capabilities facilitated quick and clear assessments of assignment status and consultant workload.

Overall, the Stafiz solution has helped to improve Artimis' operational efficiency, provide real-time information on projects and resource allocation, and enhance visibility within the organization, contributing to the success and profitability of their consulting projects.

 

Benefits

  • Automation of planning, project tracking, and permit management processes for greater efficiency
  • Real-time visibility into project status, resource allocation, and workload
  • Data consolidation for greater ability to analyze and optimize performance to maximize profitability

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