Customer service

Project Management Software

Outstanding customer service

Our top priority is to make sure our customers are delighted. You have a direct contact with a named account manager that will always make sure all your questions are answered in a timely manner.

We always listen to your suggestions for product customizations and develop them at no cost when they benefit to all our users.

We have overwhelmingly good feedbacks from our customers and we intend to keep it like that!

Customer service

  • Contact: dedicated
  • Phone support: Yes
  • Operating hours: 24/7
  • Chat support: Yes
  • Email support: Yes

Tailored customer service

Can I keep in touch with the same person if I have questions?

Yes, all our customers have a dedicated support manager. You can call her whenever you need.

How much do I have to wait before I get an answer?

Usually just a few minutes. Always less than 24hrs.

What do I get from the customer service on top of support?

We listen to your improvement suggestions. If they are useful for all our users, we promise to develop them.